Staff Guidelines for Assisting Library Users with Disabilities
Public Service staff will provide an immediate response to user requests that do as much as possible to meet the requested need.
Staff will offer assistance to complete the request in keeping with departmental services for extended assistance (such as consultations, returning at a later time for completed work, etc.)
Staff will apprise users about campus and community assistance resources as appropriate.
Staff will be aware of the specific services provided by UH Manoa Libraries.
Assist users in moving to the stairwells in Hamilton Main (aka "Phases I" - makai and "Phase II" - mauka). In the Hamilton Addition (aka "Phase III" assist users in moving to the Area of Rescue Assistance (ARA).
Notify Campus Security that there are people in stairwells and ARA's.