Desktop Network Services(DNS)

Policies and Procedures

• Micro Support Policy 1992
• Network Connection Request
• DNS Response Procedures
• Equipment Request Procedure - 1992
• Requesting Assistance
• Hardware Purchase
• Micro-related Purchases 2002
• Software Purchase
• Hamilton Classrooms
• Purchase Request Form 2002 [PDF]
• Equipment Moves/Changes

To help us provide optimum service to all library staff, please read through the policies and procedures before submitting a request to DNS.

Please use the online DNS Web Help Desk (Sinclair use: Web Help Desk) to report problems and ask questions. After logging in, click on the FAQ button at the top of the screen for more information