Desktop Network Services(DNS)

Policies and Procedures

• Micro Support Policy 1992
• Network Connection Request
• DNS Response Procedures
• Equipment Request Procedure - 1992
• Requesting Assistance
• Hardware Purchase
• Micro-related Purchases 2002
• Software Purchase
• Hamilton Classrooms/Multi-purpose rooms
• Purchase Request Form 2002 [PDF]
• Equipment Moves/Changes

To help us provide optimum service to all library staff, please read through the policies and procedures before submitting a request to DNS.

Please use the online Web Help Desk (Sinclair use: Web Help Desk) to report problems and ask questions. After logging in, click on the FAQ button at the top of the screen for more information

Additional information about DNS services and library Information Technology procedures may be found on the Staff Intranet