Desktop Network Services(DNS)

Policies and Procedures

• Micro Support Policy 1992
• Network Connection Request
• DNS Response Procedures
• Equipment Request Procedure - 1992
• Requesting Assistance
• Hardware Purchase
• Micro-related Purchases 2002
• Software Purchase
• Hamilton Classrooms
• Purchase Request Form 2002 [PDF]
• Equipment Moves/Changes

Requesting Purchase of Microcomputer Hardware

1. If you have a microcomputer hardware need, or if you would like to discuss hardware that you are considering, send a request for assistance to DNS at micro@hawaii.edu.
2. When you have identified hardware that you need, please find out the model of the product that offers the features you want to use. Check the Web page of the hardware manufacturer for information about options, compatibility and features, or contact the company by phone or email. Contact DNS is you need assistance.
3. Send a request to micro@hawaii.edu with the information you find: product name, version number, platform (Windows or Mac), company, address, phone number, company Internet URL (if known). Include a very brief justification (your need for the hardware), the computer in which the hardware is to be installed or connected to and the name of the requester. You do not need to provide an account number unless you are requesting the hardware on a grant or other special funding.
4. DNS will then either submit a requisition directly to the Fiscal Office or talk with the requester if additional information is needed. DNS will receive the hardware and install it.